Frequently Asked Questions

  • Choosing the right time to water will help conserve water. We recommend watering early in the morning, around 4:00 a.m. This prevents your lawn from sitting wet overnight, there is usually less wind, prevents evaporation and will reduce your chance of lawn fungus and disease.

  • If a zone runs longer than its scheduled time, will not shut off, even if you power down the controller, it is possible there is sediment clogging one of the valves. The first step is to turn off the water at the backflow preventor. This is also helpful when you have a broken line or head.

  • There are many controllers that are out on the market. If you still have the reference manual, refer to that. If you do not have access to the manual, many can be found online. The technicians at Water Wizards Irrigation are trained on many different controllers and can show you how to make the necessary changes. If your controller is outdated, we recommend updating with a Hunter Hydrawise (Wi-Fi enabled) controller.

  • Choosing the right time to water can help you save money, water, as well as your lawn. We recommend watering early morning, around 4:00 a.m. This helps prevent water from evaporating and it will also decrease your chances of getting lawn disease because your lawn has a chance to dry as the morning progresses.

  • Yes! Having a well does not mean you cannot have an irrigation system. Our trained professionals will take the time to calculate the flow rate of your well to ensure you are able to irrigate without diminishing the household water supply. We have years of experience designing systems even on low volume wells.

  • Here at Water Wizards Irrigation, we take pride in our installation process as it is minimally invasive and will cause minimal damage to your existing landscape. We design each system differently and design it with your current landscape in mind. We use a vibratory plow for pulling lines, which limits surface damage as the narrow slit in the ground is quickly restored by the tires of the machine.

    All installs differ; however, we can complete smaller residential installs in 1- 1 ½ days.

  • In order to protect your investment, your system must be maintained yearly in order to last. We always recommend the Spring Start-Up at the beginning of the season (April-May) to ensure all components are working correctly and efficiently. In addition, we also offer checks throughout the season to ensure everything is still working correctly. However, the most crucial part of maintaining your system is winterizing it before the first deep frost. Not winterizing your irrigation system can lead to extremely expensive repairs. We recommend getting your system winterized during the months of October and early November. This is an automatic service to all our contract customers.

COMPLETE IRRIGATION SERVICES

A local, family owned and operated company that provides prompt, professional, and courteous service. Take a look around and find out for yourself what the Water Wizards Irrigation, LLC difference can mean to you! Let Water Wizards Irrigation, LLC design your next underground irrigation system. We specialize in both residential and commercial installations and proudly service most of central and eastern Connecticut. We use name-brand parts from quality manufacturers such as Hunter, Irritrol, and Watts. Maintaining a lush green lawn does not have to be a difficult task. Sprinkler installation and service by Water Wizards Irrigation, LLC makes the process simple for both residential and commercial customers. We can happily create custom irrigation systems for any type of landscape. We are a fully licensed, family-owned and operated business that prides itself on providing timely, competent, and courteous service.

We only use the best technology for your lawn to optimize productivity and keep your landscape thriving all season long. We use name-brand parts from reputable manufactures including Hunter, Irritrol and Watts. Designing a New Irrigation System is important for efficient watering and landscape health. Our systems are Custom Designed for each Individual property, and we work closely with every individual customer, addressing their wants and needs for their landscape.

When designing your irrigation system, we make sure it has efficient and uniform distribution of water, while considering site specific criteria such as soil type, slope, plant materials, and water source.

All designs include equipment that meets state and local codes, and we are licensed and insured. MAINTENANCE & REPAIR

Sprinkler systems are relatively low maintenance, however, will need periodic servicing and repair besides the annual spring start-up. We fully service any residential, commercial or municipal irrigation system.

Common repairs can include: • Broken sprinkler heads and nozzles

• Broken or stuck valves and fried solenoids

• Leaky or broken pipes

• Controller repair and troubleshooting

• Equipment upgrades BACKFLOW TESTING

The State of Connecticut Department of Public Health requires that your backflow prevention device be tested annually. This test is performed by individuals that are certified by The State of Connecticut and the New England Water Works Association.

*Section 19-13-B38a(f)(7) of the Regulation of Connecticut State Agencies (RCSA) requires public water systems to have backflow prevention devices tested yearly. SPRING START-UP

This service includes: • Turning on water to system

• Examining main connection plumbing and backflow preventor

• Activate and set up controller for spring watering schedule

• Test each zone while checking the function of all valves, heads and nozzles

• Inspection and adjustment for proper coverage WINTERIZATION

This service includes: Turning off the main water supply to the irrigation system

Using compressed air to clear all lines of water

Deactivating controller for winter SERVICE CONTRACT

We like to offer our customers a yearly service contract. Our contracted customers receive a discount for signing up on our pre-pay contract as well as get priority scheduling. Our pre-pay service contract offers the following: SPRING START-UP

We activate the system and inspect main connection plumbing as well as the backflow preventor for any leaks or damage from the winter months. We then will test each zone while checking all heads & nozzles for leaks, clogs or damage. Any necessary adjustments and fine tuning will be made to ensure there is proper coverage throughout your landscape. Once all zones, heads, nozzles, and valves are checked and working correctly, the clock is re-programed and watering times are adjusted. Spring start-ups are scheduled via phone or email by our office staff. We start activations in April, once temps stay above freezing.

BACKFLOW PREVENTOR TEST AND INSPECTION

The State of Connecticut Department of Public Health requires that your backflow prevention device be tested annually. This test is performed by individuals that are certified by The State of Connecticut and the New England Water Works Association.

*Section 19-13-B38a(f)(7) of the Regulation of Connecticut State Agencies (RCSA) requires public water systems to have backflow prevention devices tested yearly.

Service Checks 1 & 2

Service on your lawn irrigation is extremely important. We offer two different mid-season checks for our pre-pay customers. These checks on your system are to ensure everything is working correctly and efficiently. By doing so, we can spot minor problems before they become big (expensive) ones. We do not require anyone to be home for these checks, so we do NOT call to schedule. If you have any questions or concerns about the system, we ask you contact the office so we can schedule accordingly. (Please note that repair charges are additional, i.e. -heads, nozzles, broken pipes).

Winterization: All irrigation systems must be winterized before the temperatures fall below freezing. Failure to do so can cause significant damage to backflow preventors, pipes, valves and all other components. The winterization will be completed by a trained professional and a large compressor. The compressor will blow any remaining water out of the system. We do not require someone to be home while this service is completed as everything can be completed from outside of the home. We complete winterization services throughout October and November. (Please note that we do not offer winterization on our pre-pay contract. This service will be billed directly after the service is completed).